Effective Date: 27-09-2024

Welcome to Thumri (referred to as "Website," "we," or "our"), owned and operated by DigiBuddy. These Terms and Conditions govern your use of the website and services. By accessing or using our platform, you agree to these Terms. If you do not agree, please refrain from using the website.

1. Definitions

• "Website" refers to the Thumri e-commerce platform located at thumri.com
• "You" or "User" refers to any individual or entity accessing the website.
• "Sellers" refers to traders or vendors who list and sell products on Thumri.
• "Services" refers to any services provided by Thumri through the platform.

2. User Obligations

• Account Creation: To use certain features, you may need to create an account. You agree to provide accurate and updated information. You are responsible for safeguarding your password and ensuring the confidentiality of your account.
• Eligibility: You must be at least 18 years old to register or make transactions on Thumri. Minors may use the website only with parental consent.
• Prohibited Activities: You may not:
• Violate any laws, regulations, or third-party rights.
• Use the platform to harm or harass others.
• Engage in fraudulent activities or misrepresent information.
• Post harmful, defamatory, or illegal content.

3. Seller Obligations

Sellers on Thumri are governed by separate Seller Terms & Conditions, which include obligations related to product listings, shipping, returns, and compliance with applicable laws. Sellers are responsible for the quality and authenticity of products, as well as resolving issues with buyers.

4. Orders and Payment

• Order Acceptance: By placing an order on Thumri, you make an offer to purchase the product. Thumri reserves the right to accept or reject your offer. Confirmation emails do not guarantee the acceptance of your order.
• Payment: Payments for purchases can be made through various methods, including credit cards, debit cards, and digital wallets. All payment information is secure and processed through trusted payment gateways.
• Price Changes: Prices are subject to change without prior notice. Once an order is placed, the price at that time will be charged.

5. Shipping and Delivery

The shipping terms, including costs, timelines, and carriers, are outlined in our Shipping Policy. Thumri is not responsible for delays caused by third-party carriers.

6. Returns and Refunds

All returns, refunds, and exchanges are governed by our Returns Policy. Ensure you review the policy for eligibility before initiating any return requests.

7. Product Information and Warranty

• Product Listings: While we strive to provide accurate product descriptions, we do not warrant that the product descriptions, images, or other content on the website are accurate or free from errors.
• Warranties and Guarantees: Thumri does not offer warranties or guarantees on products unless specified. Warranty and guarantee claims, if applicable, are handled directly by the sellers.

8. Intellectual Property

• Ownership: All content on Thumri, including text, graphics, logos, and software, is owned by or licensed to DigiBuddy and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to use the website for personal use. You may not copy, modify, or distribute any content without our permission.

9. Privacy and Data Protection

We value your privacy. All personal information is collected, processed, and stored in accordance with our Privacy Policy. By using our platform, you consent to our data collection practices.

10. Limitation of Liability

To the fullest extent permitted by law, Thumri and DigiBuddy are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to:

• Loss of profits, data, or goodwill.
• Unavailability of services.
• Inaccurate or erroneous content.

11. Indemnification

You agree to indemnify and hold harmless Thumri, DigiBuddy, and its affiliates from any claims, losses, liabilities, damages, or expenses arising from:

• Your use of the website.
• Any breach of these Terms and Conditions.
• Your violation of any third-party rights.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert your jurisdiction]. Any disputes shall be resolved in the courts of [insert jurisdiction].

13. Termination

We reserve the right to terminate or suspend your account or access to the platform for any reason, including a violation of these Terms and Conditions or applicable laws.

14. Modifications to Terms

Thumri reserves the right to modify or update these Terms and Conditions at any time. Any significant changes will be notified through email or a prominent notice on the website. Your continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:
Link